- Begin by making sure nothing is obstructing the power or home buttons. If your device is not functioning correctly due to damaged parts, it is recommended to get those resolved first.
- Press and hold the Power button (top right) and the Home button (center middle) at the same time until the screen turns off.
- Once the screen is off, release both buttons.
- Wait 10 seconds.
- Press and hold only the power button for 5 seconds and then release the button.
- Your device will boot up as normal.
Search Knowledge Base Articles
Force Power Down (shutdown) an iPad
When an iPad is hung or stuck, meaning it is non-responsive to any input, it might be necessary to force a shutdown of the device. The process of completing this is simple and only requires a few seconds of time. Listed below are the step by step instructions for force shutting down an iPad.
Did you find this article useful?
Related Articles
-
Factory Reset (Complete data wipe) for iPad
Sometimes devices can have a software glitch preventing it from working correctly. While this is rar... -
How To: Enable Camera Access on iPads for Students Using the Mosyle Manager Application
In this tutorial, we will demonstrate how to enable temporary camera access to students who need to ...