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  • Printing from Mac Device using Locked Printing

    09/13/2021 16:34:50
    Printing from a mac is difficult. Well, maybe not difficult but it is cumbersome. The difficulty is compounded when you have to do locked printing. This guide will help you print from your Mac device.First, we need to clarify that if your bus...
  • How to Connect Your Mac to a TV Using Screen Share (AirPlay)

    09/14/2021 08:34:33
    Applies to: macOS usersPurpose: Show how to wirelessly share your Mac screen to a TVWhy it matters: AirPlay makes it easy to project lessons, media, or presentations without cables ...
  • How To: Microsoft 365 Initial Sign in to Windows PC.

    03/20/2022 20:06:58
    Signing into your Microsoft 365 account for the first time.  When you are signing into your Microsoft 365 account for the first time, you will encounter a few setup steps before being able to access your email and web applications. Ple...
  • How to: Add print code to Windows PC for a Konica Minolta business printer

    08/23/2022 22:16:51
    Some organizations require locked printing to successfully print documents. This could be due to paper conservation, preventing unauthorized access, or to monitor print quantities. In any case, you may be required to setup your Konica Minolta busi...
  • How to Find Your Local IP Address on a Mac

    09/08/2025 22:11:31
    Applies to: macOS usersPurpose: Provide step-by-step instructions for finding your local IP address.Why it matters: Your local IP address helps tech support diagnose network and connectivi...
  • How to Screen Share to a Newline Smart Board

    09/08/2025 22:25:18
    Applies to: Teachers and staff using Newline interactive smart boardsPurpose: Share your Mac or Windows screen wirelessly or with a cableWhy this matters: Screen sharing makes it easy to p...
  • Unable to Open Live/Shared Files in Microsoft Teams

    09/19/2025 09:57:05
    Issue:A user is unable to open live/shared files in Microsoft Teams. This may be caused by login conflicts, file permissions, or how the file was shared. Attachments sent directly in Teams chats or emails may still open since ...
  • How to Remove a Corrupted User Profile in Windows

    12/15/2025 12:06:44
    Purpose This article is related to student accounts however, it can be used for any Windows user account. Scenaro If a student device displays a blank screen or fails to ...
  • How To: Find the Print Queue on a MacBook

    07/28/2026 13:59:21
    To open the print queue on your Mac, click the printer icon in your Dock while a document is printing. Alternatively, go to the Apple menu > System Settings (or System Preferences), click Printers & Scanners, select your printer, and click ...
  • Remove a User Profile from an Entra-Joined Windows Computer

    07/29/2026 13:52:00
    Remove a User Profile from an Entra-Joined Windows Computer Use these instructions when a staff member or teacher is no longer using a Windows computer and you need to remove their local Windows profile without removing the computer from ...
  • CROHS - Printing from a MacBook at Cristo Rey Orlando

    08/04/2026 12:59:08
    Printing from a MacBook at Cristo Rey Orlando Approved Printers Cristo Rey staff must use one of the following printer queues: ...
  • Windows 11 – Bypass Microsoft Account Requirement During Initial Setup

    10/08/2026 10:54:57
    Windows 11 – Bypass Microsoft Account Requirement During Initial Setup Category: Windows 11 / Device Setup & ConfigurationApplies To:...
  • How to Stop Fake Virus Pop-Ups and Website Notifications

    10/19/2026 22:46:15
    How to Stop Fake Virus Pop-Ups and Website Notifications A Step-by-Step Guide for Google Chrome, Microsoft Edge, and Safari Why Am I Receiving Fake Virus Alerts? Have you rece...
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